Privacy Policy

This Privacy Policy describes how Puvuipunlajeaz ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website at puvuipunlajeaz.world (the "Website") and make purchases from our online store.

1. Information We Collect

We collect information that you provide directly to us when you:

• Place an order on our website
• Create an account or register for our services
• Subscribe to our newsletter or marketing communications
• Contact us through our contact form or customer service
• Participate in surveys or promotional activities

The types of personal information we may collect include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Order history and purchase preferences
• Account credentials (username, password)
• Communication preferences

2. Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies (see our Cookie Policy for more details)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including payment processing, shipping, and delivery
• Customer Service: To respond to your inquiries, provide customer support, and handle returns or refunds
• Communication: To send you order confirmations, shipping updates, and important information about your purchases
• Marketing: With your consent, to send you promotional emails, newsletters, and special offers about our products
• Website Improvement: To analyze website usage, improve our website functionality, and enhance user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Fraud Prevention: To detect and prevent fraudulent transactions and unauthorized access

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our business, such as payment processors, shipping carriers, and website hosting providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our customers or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission (SSL/TLS)
• Secure storage of payment information
• Regular security assessments and updates
• Access controls and employee training

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA) or Turkey, you have certain rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete information
• Right to Erasure: You can request deletion of your personal information under certain circumstances
• Right to Restrict Processing: You can request that we limit how we use your information
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format
• Right to Object: You can object to processing of your information for marketing purposes
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw consent at any time

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. For detailed information about our use of cookies, please see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your information receives an adequate level of protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Puvuipunlajeaz
Levent, Büyükdere Cd. No:185
34394 Sişli/İstanbul, Türkiye
Email: [email protected]
Phone: +90 551 359 36 30

Last updated: January 2025